FAQs
You got questions? We got answers!
We want you to be happy with your planner! Here are answers to questions you may have. Don't see your question? Contact alex@mindsproutplanner.com for help.
How do I purchase my planner?
How do I download my planner?
What happens if I'm unable to download my planner?
What happens if I don't receive my download email after making a purchase?
How do I use my planner with Good Notes?
How do I use my planner with Notability?
How do I use my planner with Adobe Acrobat?
What happens if I can't open my planner?
Can I refund my planner?
Can I exchange my planner?
How do I purchase my planner?
- Go to Products and select Mindsprout Interview Planner.
- Choose your color.
- Select the Add to Cart button.
- Select the Checkout button (follow the steps to checkout and pay for your order).
How do I download my planner?
- Check your email inbox for Mindsprout Planner with the title Download your purchased files.
- Open the email and select the Download button.
- Your digital file will open in your browser for download.
What happens if I'm unable to download my planner?
- Check your browser to see if it opens there first.
- Contact alex@mindsproutplanner.com, who will get back to you within 24 hours.
What happens if I don't receive my download email after making a purchase?
- Contact alex@mindsproutplanner.com with your name and order number.
How do I use my planner with Good Notes?
- See this video on how to open your planner in Good Notes.
How do I use my planner with Notability?
- See this video on how to open your planner in Notability.
How do I use my planner with Adobe Acrobat?
- See this video on how to open your planner in Acrobat.
What happens if I can't open my planner?
- Contact alex@mindsproutplanner.com with your name and order number.
Can I refund my planner?
- All sales are final. There are no refunds.
Can I exchange my planner?
- All sales are final. There are no exchanges.